Terms & Conditions

1. Introduction

Welcome to Harleston Cornucopia at the Corn Xchange. These Terms and Conditions govern your use of our website (harlestoncornucopia.co.uk) and your relationship with Harleston Cornucopia when you visit our premises or purchase items from us.

By using our website, visiting our premises, or making a purchase, you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these Terms and Conditions, please do not use our website or services.

2. Definitions

In these Terms and Conditions:

• "We", "us", "our", and "Harleston Cornucopia" refer to Harleston Cornucopia at the Corn Xchange, its owners, employees, and authorized representatives.
• "You" and "your" refer to the user of our website or visitor to our premises.
• "Website" refers to harlestoncornucopia.co.uk and all its associated content.
• "Premises" refers to the physical location of Harleston Cornucopia at the Corn Xchange, Harleston.
• "Vendors" refers to independent retailers who operate within Harleston Cornucopia.
• "Items" refers to any goods or products available for purchase at Harleston Cornucopia.

3. Website Use

3.1 Content

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

3.2 Accuracy

While we strive to provide accurate information about our premises, events, and items for sale, we cannot guarantee that all information on the website is completely accurate, particularly regarding the availability of specific items which may have been sold between website updates.

3.3 Intellectual Property

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

3.4 Links to Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites.

4. Visiting Our Premises

4.1 Opening Hours

Our opening hours are as stated on our website. We reserve the right to change these hours or close the premises temporarily without prior notice in exceptional circumstances.

4.2 Conduct on Premises

When visiting Harleston Cornucopia, we ask that you:

• Treat our historic building, items for sale, and displays with care and respect
• Supervise children at all times
• Follow any safety instructions or notices displayed throughout the premises
• Respect the privacy and comfort of other visitors
• Do not bring food or drink into areas where items are displayed for sale

4.3 Photography

Personal, non-commercial photography is permitted within our premises. However, we ask that you be respectful of other visitors and not use flash photography near delicate items. Commercial photography requires prior written permission.

5. Purchases

5.1 Independent Vendors

Harleston Cornucopia houses multiple independent vendors. Each vendor is responsible for their own items, pricing, and sales policies. While we ensure all vendors adhere to certain standards, specific terms of sale may vary between vendors.

5.2 Item Condition

All items are sold as seen. Due to the vintage and antique nature of many items, signs of age and use are to be expected and are part of the character and charm of the items. We recommend examining items carefully before purchase.

5.3 Payments

We accept cash, most major credit and debit cards, and mobile payment methods. Some individual vendors may have specific payment preferences or limitations.

5.4 Returns and Refunds

Return and refund policies may vary by vendor. In general, returns are accepted within 14 days of purchase if the item is in the same condition as when purchased, accompanied by proof of purchase. For specific return policies, please inquire with the individual vendor at the time of purchase.

5.5 Shipping

For customers unable to collect items in person, shipping can be arranged for most items at an additional cost. Shipping costs will depend on the size, weight, and destination of the item. Some larger or more fragile items may not be suitable for shipping and may be collection only.

6. Events

6.1 Bookings

For events requiring booking or ticket purchase, full payment is usually required at the time of booking. Please check the specific event details for booking terms.

6.2 Cancellations

If we need to cancel an event, we will offer a full refund or the option to transfer to an alternative date if available. If you need to cancel your attendance at an event, our refund policy is as follows:

• Cancellation more than 14 days before the event: Full refund
• Cancellation 7-14 days before the event: 50% refund
• Cancellation less than 7 days before the event: No refund

7. Liability

7.1 Limitation of Liability

We do not accept liability for any loss or damage that you may suffer as a result of using our website or visiting our premises, except in cases where such liability cannot be excluded by law.

7.2 Personal Belongings

We cannot accept responsibility for any loss or damage to personal belongings while you are on our premises. Please take care of your personal items.

7.3 Building Safety

The Corn Xchange is a historic building with features typical of its age and character. While we maintain the building to ensure visitor safety, please be aware of uneven floors, steps, and other period features that may require additional care when navigating.

8. Privacy

We are committed to protecting your privacy. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.

9. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on our website, and the date of the most recent revision will be indicated at the top of this page. Your continued use of our website or premises after any changes indicates your acceptance of the modified Terms and Conditions.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes relating to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

• By email: [email protected]